Refund Policy

Legal

Effective date: August 18, 2026

We want you to feel confident buying from ClarityShelf. This page explains how refunds work for our digital ebooks.

7
Day refund window Refunds are available within 7 days of purchase for genuine issues — like a duplicate charge or a broken download.
On this page
  1. Refund Eligibility
  2. What’s Not Covered
  3. How to Request a Refund
  4. Processing & Timing
  5. Contact Us

Refund Eligibility

Because The Overthinking Reset is delivered instantly as a digital download, refunds are limited to genuine purchase or technical problems. You’re eligible for a full refund within 7 days of your purchase date if:

  • You were charged more than once for the same order (duplicate/double charge)
  • You were charged but never received the download link or confirmation email
  • The file you received is corrupted, incomplete, or won’t open
  • You were charged in error (e.g., wrong product, unauthorized transaction)

What’s Not Covered

Because the ebook is fully accessible immediately after purchase, refunds are not offered simply because you changed your mind, didn’t get around to reading it, or didn’t find it as helpful as you’d hoped. We encourage you to read the full product description before buying so you know exactly what’s included.

Why this limit exists: Unlike a physical product, a digital file can’t be “returned” — once it’s downloaded, you have a permanent copy. This 7-day, issue-based policy is designed to fairly cover genuine problems on our end (billing errors, broken files) while keeping the product fairly priced for everyone.

How to Request a Refund

  1. Email us at hello@clarityshelf.store with the subject line “Refund Request.”
  2. Include the email address you used at checkout, your Gumroad order/receipt number, and a short description of the issue (e.g., “charged twice” or “file won’t open”).
  3. We’ll review your request and respond within 2 business days. Genuine issues are refunded promptly — no back-and-forth required.

You can also reach out directly through your Gumroad Library or the receipt email Gumroad sent you after purchase.

Processing & Timing

Once approved, refunds are processed through Gumroad back to your original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear in your account after it’s issued.

Note: The refund window and conditions shown here are set to match the policy configured on our Gumroad product listing. If you ever notice a mismatch between this page and what you see at checkout, please let us know so we can correct this page.

Contact Us

Questions about a purchase or a refund request? We’re happy to help:

ClarityShelf
Email: hello@clarityshelf.store
Website: clarityshelf.store

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